Frequently Asked Questions

Are you a member of any professional group?

We are a proud member of the PDCA - a professional organization that strives to further educate customers and contractors.

We are active members of the Northbrook, Winnetka, Deerfield, Bannockburn and Riverwoods Chamber of Commerce.

Members of Northbrook Rotary.

How long will it take to start my job?

A job can be started within a week or two (exterior depends on the weather), once we receive a signed proposal, a deposit and the selected paint colors. A job cannot be started unless all paint colors have been chosen.

How long will it take to complete my job once it has started?

Once a project is started, we show up every day (Monday through Saturday) until the job is complete. We work 6 days a week 8 – 10 hours a day. The only exception is under certain weather conditions (exterior projects).

When are estimates done?

An estimator will arrive at your home during regular business hours of Monday through Thursday 9:00 am – 4:30 pm. Each appointment has a 1 1/2 hour window. The first appointment of the day is scheduled between 9:00 am and 10:30 am and the last appointment of the day is scheduled 3:00 pm to 4:30 pm.

Unfortunately we do not have evening appointments. It's imperative to have as much natural light as possible when doing an estimate, this will ensure the most accurate assessment of your home.

Do I have to be home for the estimate?

Yes, a homeowner must be present during the estimate to ensure the estimator fulfills the needs of the homeowner and creates an accurate proposal.

Will I have to wait long for the estimator?

We schedule estimates in 1 ? hour increments so you do not have to wait all day.

What is the charge for a proposal?

Proposals are done free of charge unless it is for insurance, then there is a $50.00 service charge due at the time of your appointment and refundable upon acceptance of the proposal.

What type of paints do you use?

We use only the best materials available and choose the best brand that we feel will give you the longest lasting paint job. Some of the quality brands we use are: Benjamin Moore, Maxum, and Sherwin Williams.

Can I supply my own paint?

Yes. When the customer supplies his own material there will be a small charge to cover the cost of primer, caulk, putty, etc. PETE THE PAINTER, INC. reserve the right to void the entire guarantee if, in our opinion, the paint supplied is not of superior quality. When the property owner supplies the materials, he is responsible for picking up the paint in sufficient quantities prior to the job to ensure that the crew does not run out of supplies. The customer who supplies his own paint is also responsible to supply paint for any guarantee work to be provided.

Is there a warranty?

Pete The Painter, Inc. warrants that its performance shall be free of defects in workmanship. ALL OTHER WARRANTIES GIVEN BY PETE THE PAINTER, INC. SHALL BE FOR 1 YEAR AFTER THE DATE OF THE SIGNED CONTRACT. PETE THE PAINTER, INC. DISCLAIMS ALL OTHER MATERIAL WARRANTIES, EXPRESSED OR IMPLIED.

What kind of supervision can I expect?

We offer daily supervision of your job. Our main goal is to get the job done to your satisfaction. You are dealing with someone who has been personally involved in painting and has knowledge about your type of paint job and is sensitive to your needs.

Who does the clean up?

Our painters do daily cleanup. We won't interrupt your lifestyle by having tools and equipment scattered all around your house and yard. We vacuum all carpeting where work is performed upon completion, and move all large furniture.

Is there sales tax charged on my job?

State tax is charged on paint and materials purchased to complete the proposal and is paid for by Pete The Painter, Inc.

Do you have Insurance?

Yes, we carry Workman's Compensation and General Liability Insurance. A copy will be supplied with your proposal and is required by law, in the State of Illinois.

Are you Licensed and/or Bonded?

A) Licensing is only required by Electricians, Plumbers and Roofers by the State of Illinois.

B) Bonding is coverage for theft and falls under Liability Insurance. We have full Insurance coverage.

Which credit cards do you accept?

Regretfully, we do not accept credit cards at this time.